Discover the Best Western Palm Hotel, a well-priced 4-star hotel in London NW2 offering clean rooms, free Wi-Fi, parking, and easy access to ZSL London Zoo, Hyde Park, and the British Museum. Enjoy friendly service, air conditioning, and family-friendly a
Visitors appreciate the hotel’s good value, cleanliness, and helpful amenities, though some note minor issues with the building’s upkeep and limited dining options.
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Rooms, shared spaces, dining and exterior — grouped so you can skim quickly.
Best Western Palm Hotel, nestled in London’s NW2 district, offers a solid 4-star stay that balances comfort with convenience. Positioned just 3 miles from ZSL London Zoo and within easy reach of Hyde Park and the British Museum, it caters well to both leisure and business travelers seeking a practical base in the city.
The hotel impresses with well-maintained, clean rooms equipped with thoughtful amenities such as Sky TV, high-quality tea bags, and ironing facilities, promoting a sense of genuine care. Guests appreciate the in-room comforts—especially the cozy beds and pillows—which ensure a restful night despite the building’s vintage character. While the corridors hint at the hotel's age, the overall ambiance remains welcoming and pleasant.
Best Western Palm Hotel excels in offering value through free Wi-Fi, complimentary breakfast, and accessible parking, enhancing convenience for visitors. Although there’s no in-house restaurant or pool, the presence of a bar and room service, alongside a shuttle to the underground station, fill essential needs. The option to order takeaway via the hotel’s Deliveroo account further demonstrates a guest-centric approach, appealing to those who appreciate flexibility.
Customer experiences reflect a generally favorable view, noting friendly staff and commendable service. Minor critiques, such as the absence of fried eggs at breakfast and the small bathroom sizes, do little to diminish the overall positive impression. The hotel’s location on a busy road may initially seem off-putting, but its quiet, comfortable interiors and practical transport connections quickly prove reassuring.
In essence, Best Western Palm Hotel delivers a coherent blend of affordability, accessibility, and comfort, making it an excellent choice for visitors seeking a no-frills, efficient stay in London. Its diverse amenities and proximity to notable landmarks enrich the guest experience, leaving a lasting impression of thoughtful hospitality.
The short version: what's available day-to-day, and the key practical details most travelers search for.
Reviews from travelers who stayed here in the last 12 months, grouped to help you spot the pattern quickly.
Well priced room but no breakfast. Paid for breakfast to be brought in the morning which was satisfactory. A little cold though. The room itself was clean and they were able to provide an iron and ironing board which was useful. The corridors seemed untidy and unkempt and the building must be old because it seems to slant in places! Overall a pleasant stay. =)
Great value hotel 40-50 mins from Westminster bus/underground. We managed to park in the hotel car park which was great. Rooms were good standard and comfy beds/pillows. Bathrooms were on the small side we had a 3 day stay and found all the staff to be very friendly. No e bar area for an end if day drink. Would stay here again.
Don't be put off by the location on a busy road, this hotel is very good. The rooms are perfectly standard, but there's many thoughtful additions to the offer, including Sky TV, top quality tea bags, a. Shuttle service to the tube station and the option of using the hotel's deliveroo account for a take away meal. Breakfast is good too, but there's no fried eggs available.
Set 3 miles from ZSL London Zoo, this understated hotel is 6 miles both from Hyde Park and from the British Museum.
Curated spots travelers usually pair with a stay in London. Distances are rough real-world times, not straight-line.
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