Most Popular Facilities

Free Wi-Fi
Free breakfast
Free parking
Accessible
No Pool
Air-conditioned
Laundry service
Pet-friendly
Room service
Kid-friendly
No Restaurant
No Airport shuttle
Bar
Smoke-free

Welcome to Best Western Palm Hotel

Best Western Palm Hotel, nestled in London’s NW2 district, offers a solid 4-star stay that balances comfort with convenience. Positioned just 3 miles from ZSL London Zoo and within easy reach of Hyde Park and the British Museum, it caters well to both leisure and business travelers seeking a practical base in the city.

The hotel impresses with well-maintained, clean rooms equipped with thoughtful amenities such as Sky TV, high-quality tea bags, and ironing facilities, promoting a sense of genuine care. Guests appreciate the in-room comforts—especially the cozy beds and pillows—which ensure a restful night despite the building’s vintage character. While the corridors hint at the hotel's age, the overall ambiance remains welcoming and pleasant.

Best Western Palm Hotel excels in offering value through free Wi-Fi, complimentary breakfast, and accessible parking, enhancing convenience for visitors. Although there’s no in-house restaurant or pool, the presence of a bar and room service, alongside a shuttle to the underground station, fill essential needs. The option to order takeaway via the hotel’s Deliveroo account further demonstrates a guest-centric approach, appealing to those who appreciate flexibility.

Customer experiences reflect a generally favorable view, noting friendly staff and commendable service. Minor critiques, such as the absence of fried eggs at breakfast and the small bathroom sizes, do little to diminish the overall positive impression. The hotel’s location on a busy road may initially seem off-putting, but its quiet, comfortable interiors and practical transport connections quickly prove reassuring.

In essence, Best Western Palm Hotel delivers a coherent blend of affordability, accessibility, and comfort, making it an excellent choice for visitors seeking a no-frills, efficient stay in London. Its diverse amenities and proximity to notable landmarks enrich the guest experience, leaving a lasting impression of thoughtful hospitality.

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Good for visitors

Thing to do
The British Museum
4.7 stars 170012 Reviews
Huge showcase for global antiquities, including Egyptian mummies and ancient Greek sculptures.
Hyde Park
4.7 stars 139575 Reviews
Huge green space, home to Diana Memorial Fountain, with boating and swimming in the Serpentine lake.
Natural History Museum
4.6 stars 32563 Reviews
Landmark museum of animals and natural phenomena, with hands-on exhibits and animatronic dinosaurs.
Transit
West Hampstead Thameslink
32 minute
Queen's Park
56 minute
Willesden Junction
01 hour 11 minute
Airports
Heathrow Airport
Driving: 44 minute | Transit: 01 hour 21 minute
London Gatwick Airport
Driving: 01 hour 23 minute | Transit: 01 hour 50 minute
London Stansted Airport
Driving: 58 minute | Transit: 01 hour 46 minute

Last Reviews

Nathan Bull
01 December 2025

Well priced room but no breakfast. Paid for breakfast to be brought in the morning which was satisfactory. A little cold though. The room itself was clean and they were able to provide an iron and ironing board which was useful. The corridors seemed untidy and unkempt and the building must be old because it seems to slant in places! Overall a pleasant stay. =)

Jayne Hines
23 November 2025

Great value hotel 40-50 mins from Westminster bus/underground. We managed to park in the hotel car park which was great. Rooms were good standard and comfy beds/pillows. Bathrooms were on the small side we had a 3 day stay and found all the staff to be very friendly. No e bar area for an end if day drink. Would stay here again.

Colin Wright
19 September 2025

Don't be put off by the location on a busy road, this hotel is very good. The rooms are perfectly standard, but there's many thoughtful additions to the offer, including Sky TV, top quality tea bags, a. Shuttle service to the tube station and the option of using the hotel's deliveroo account for a take away meal. Breakfast is good too, but there's no fried eggs available.

Info (Essential details)

  • Check-In14:00
  • Check Out
    Check-Out12:00
  • Phone
    Phone Number+44 20 8455 5220
  • Address64-76 Hendon Way, London NW2 2NL, United Kingdom